AI phone answering service for clinics
Your front desk is juggling patients at the counter and a ringing phone. An EXTRAVOX agent picks up straight away, handles routine appointment calls and answers practical questions — and passes anything urgent to a person immediately.
20 free minutes · No credit card needed · Live in < 1 hour
Why clinics use an AI voice agent
Busy lines in the morning
Everyone calls at 8:30. Instead of a busy signal, every patient gets an answer right away.
Rescheduling eats the day
Moving and cancelling appointments is repetitive work. Your agent handles it and logs every call.
After-hours calls
Patients can reach you in the evening and at weekends for routine questions and appointment requests.
What your agent handles
- Appointment booking, changes and cancellations
- Opening hours, address and parking
- Insurance and payment FAQs from your policies
- Preparation instructions for visits
- Instant transfer of urgent calls to your team
Set up in four steps: create an assistant, add your knowledge, connect a phone number and go live. See how it works.
Example conversation
Caller: I need to move my appointment on Friday.
Agent: No problem. I see you at 10am Friday with Dr. Martin. Monday at 9 or Tuesday at 2 — which works?
Caller: Tuesday at 2.
Agent: You're all set for Tuesday at 2pm. See you then!
Clinics: common questions
Can the AI give medical advice?
No, and it shouldn't. Configure your agent to handle administrative calls only — appointments, directions, practical questions — and to transfer anything clinical or urgent to your staff. Our acceptable use policy requires a human for regulated advice.
Are calls recorded?
Calls are recorded and transcribed so you can review them. You're responsible for telling patients, which you can do with a short notice in the agent's greeting.
Can it transfer an urgent call?
Yes. You decide when the agent hands over — for example when a caller mentions pain or an emergency — and the call is transferred to the number you choose.
More use cases
Let your next call be answered by AI
Start with 20 free minutes. Your first agent can be live before your coffee gets cold.