Keeping Your Data Safe, Our Privacy Promise
Extravox AI LLC (“Extravox AI”, “we”, “our”, or “us”) takes your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services.
If you have any questions or concerns about our practices regarding your personal data, you can contact us at [email protected].
Who We Are
Extravox AI is a U.S.-based company offering AI-powered voice agents. Our platform allows users to make AI-powered calls and access related features through a secure online interface.
Use Eligibility
Our services are intended for users who are 18 years of age or older.
Information We Collect
- Account Information: When you sign up, we collect your name, email, and payment details via Stripe.
- Call Data & Transcripts: All calls made through our platform are recorded and transcribed for your review and usage history.
- Usage Data: We use cookies and analytics tools to track website activity for improving performance and user experience.
- Support Requests: We collect and store data shared via email or contact forms.
How We Use Your Information
- To provide and improve our services
- To maintain account security
- To process payments via Stripe
- To analyze user behavior on our website
- To comply with legal obligations
Accountability & User Conduct
It is your responsibility to ensure that your use of Extravox AI complies with applicable laws and does not infringe on the rights of others. Misuse of our platform may result in account termination.
Cookies & Tracking
We use cookies to improve site performance, analyze usage, and personalize your experience. By continuing to use our site, you agree to our use of cookies.
Third-Party Services
We use Stripe for payment processing. Your payment information is handled securely by Stripe and not stored on our servers.
Data Retention
We retain your account and call data as long as your account is active, or as necessary to comply with legal obligations and enforce our agreements.
Refund Policy
We do not offer refunds under any circumstances. Please use our free 20-minute trial to evaluate the service before subscribing.
Your Rights
Depending on your location, you may have rights under data protection laws to access, correct, or delete your personal data. Contact us at [email protected] to make such requests.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact
If you have any questions about this Privacy Policy, you can contact us at: [email protected]